Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.

Assistant Store Manager

Fyshwick, Australia

Reference: 5438951

  • Join Best Friends Fyshwick
  • Support our customers, teams and store leadership
  • Enjoy the perfect union between retail and pet companion care
  • Opportunity for development, free onsite car parking & employee benefits

We are Best Friends.

At Best Friends, we are committed to creating a healthy and happy life for pets. Our award - winning health & wellness range, highly successful Complete Care™ program promoting preventative medicine and adoption of over 7,000 rescue kittens to families across Australia in the last year are only a few examples of our dedication.

Your new destiny.

Our Assistant Store Managers, role model and mentor teams on customer service excellence, embody maturity and professionalism.

As Assistant Store Manager you will help train and upskill our team on assisting with customer questions and providing genuine solutions - based assistance.

Aware of your surroundings, you see the store through the eyes of the customer. You proactively identify opportunities to support the team in the presentation of the store, stock replenishment and visual merchandising to enhance the customer experience. You show an innate style of taking pride in the store, attentive to ensuring that the stock, team and store are always on the ready to provide our customers the best experience throughout their visit.

You are clear on delegating tasks as priorities arise. The list of activities can be adapted because you understand what needs to be attended to and create a seamless flow throughout the day.

Our partnerships with customers and our community are part of what we cherish most. We understand that these events and services go hand in hand with ensuring pet families are well educated on puppy pre school support, complete care programs, the most recently released toys and dietary range. You actively identify opportunities to provide this information and insight with each interaction and assist the development of team members to attain the same knowledge and understanding.

Our Assistant Store Managers are invaluable to making things run efficiently and effectively with the store leadership team, as you set the energy and tone of your store. Your communication with the store manager brings important things to their attention, your ability to adapt to different situations and people and patience means everyone benefits from a engaging experience - team, pets and customers alike.

We invest in you.

As part of our Best Friends team, you benefit from our many offerings, including:

  • Personalised mentoring in retail leadership including store operations, inventory management, interpreting business reports, financial management and rosters,
  • generous team discount on products and services within the business,
  • free onsite car parking
  • national career pathways
  • continuous education and networking opportunities
  • the opportunity to be part of a business with strong ethics and sense of purpose

Apply now, we look forward to meeting you soon.

Please note that you are required to be able to work flexible hours and have the right to work in Australia.

Agencies are not required to present candidates.