Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.

Assistant Store Manager

Thomastown, Australia

Reference: 5366612

  • Australian icon in the pet care industry
  • Best Friends Thomastown
  • Competitive salary and generous benefits
  • Fun and family friendly environment

The heart of Best Friends

For over the past ten years, Best Friends has been a reputable leader in the pet care industry and is continuing to grow in reputation and presence around Australia. We are committed to serving our local communities and offering pet families the best pet product range and price, best grooming experts and services and the best in veterinary standards of care in Our Vet clinics. This is all made available in one convenient location.

Career and lifestyle benefits of the role

As an Assistant Store Manager for Best Friends Thomastown, you will fast-track your retail leadership experience by years. You will advance your career by taking responsibility:

  • for supporting the sales assistants in their training and cross selling opportunities,
  • connecting our products and services across the entire store,
  • support the store manager in allocating team activities for the day,
  • provide insights into team development opportunities,
  • assisting with the merchandising, presentation of the store, ticketing, stocktakes, and above all else,
  • help look after our pets and their owners through a customer first culture that informs, cares for and educates them on our products and services.

Our thorough induction and training programs will offer you invaluable skills in the pet industry that will set you up for success.

As a pet parent and employee of Best Friends, you will also benefit from generous discounts on all our products, service and knowledge saving you thousands of dollars each year. This is while working within a highly supportive and dynamic environment, a roster that promotes work - life balance and within a family friendly culture.

To be successful:

You will have experience in a leadership role that has supervised and guided a small team of retail assistants. You are known for being:

  • passionate about pets and their health & wellness,
  • an engaging communicator who is interested in understanding customers' needs and delivering customer service excellence,
  • a positive energy who motivates others and creates an engaged and cohesive team culture,
  • inclusive person who values the different views of others and encourages all to feel welcome, and
  • interested in developing teams and supporting them to excel in their roles,

This is a dream role, leadership and pets. Don't miss out, apply now!

For more information speak to our Talent Manager on 0452 237 470 or email via

We require our future employees to have the ongoing right to work in Australia. Agencies are not required to present candidates.